Analyst, Ethics & Investigations

Based in Chesapeake, VA, Dollar Tree, Inc. operates more than 9,000 stores across the 48 contiguous states and five Canadian provinces, supported by a coast-to-coast logistics network and more than 140,000 associates. With a history of opening hundreds of stores each year, the Company has grown its store footprint to serve customers in all types of geographic markets. Come help us grow!

The Opportunity:
One of the core elements of an effective Ethics & Compliance (E&C) program is an internal reporting hotline and process (called Integrity Matters (“IM”) at Dollar Tree). This analyst will be responsible for administering the NAVEX/IM system. Additionally, this analyst will conduct data analytics within NAVEX/IM, which is critical to identifying and assessing existing and emerging risks. Further, this position will be responsible for auditing the quality of data input and investigations by the various teams that conduct IM investigations. Lastly, this position will train associates on utilizing NAVEX and as needed, assist with investigations.

Specific responsibilities include:

• Administering the IM/NAVEX system (e.g., setting up new associates, removing departing/former associates, managing permissions and access rights, assisting with access issues, communicating and troubleshooting issues with NAVEX, etc.).
• Auditing IM cases. The analyst will audit a sample of IM cases each month and review the quality of the investigation and integrity of data entered into NAVEX.
• Training associates who handle IM cases and utilize the NAVEX system.
• Performing scheduled and ad-hoc analytics on IM data.
• Providing assistance to the Triage team, which assigns IM cases to various investigative functions.
• Attending and assisting with investigative interviews.
• Serving as the Company’s liaison for technical enhancements to the IM/NAVEX software/platform.
• Developing and maintaining internal reference tools, guidelines, and training materials to support cross-functional awareness of compliance responsibilities relating to IM/NAVEX and investigations.
• Ensuring that the design, implementation, execution, and continuous improvement of IM is focused on NAVEX users’ efficiency and effectiveness.

Position Requirements:

• 2 years minimum relevant experience
• Bachelor's degree.
• Experience working in a corporate ethics and compliance, investigations, or internal audit function strongly preferred.
• Experience serving as a liaison for technical enhancements to a software/platform provided by a third party strongly preferred.
• Outstanding written communication skills, including experience and expertise in writing or developing internal protocols or procedures and training content.
• Highly effective communicator with strong personal presence and credibility and the ability to influence, engage, collaborate, and build trust-based relationships at all levels and across the organization.
• Excellent organization and project-management skills and attention to detail.
• Strong decision-making capabilities, even in ambiguous situations; adept at solving problems and seeing them through to resolution.
• Humble, resilient, and self-motivated, with a demonstrated ability to work autonomously.
• Able to thrive in a fast-paced and dynamic environment.