Field Communications Workflow Analyst

Workflow Analyst
The Opportunity
We are seeking a process-minded and data-savvy Workflow Analyst to improve store labor efficiency and operational performance through deep analysis and field engagement.
This role will lead efforts to streamline in-store workflows, optimize labor planning, and elevate the customer experience by driving clarity, consistency, and simplicity in execution.
Key Responsibilities

• Analyze and refine store workflows to enhance labor productivity and reduce complexity
• Conduct time studies and partner with store leaders to validate labor models
• Develop models to assess impact of operational changes on staffing and efficiency
• Recommend improvements to task design, scheduling, and labor allocation
• Support implementation of new processes across store formats
• Maintain documentation for SOPs and assist in training and rollout efforts
• Collaborate with cross-functional partners on continuous improvement initiatives

Minimum Requirements

• Bachelor’s degree in Industrial Engineering, Business, or related field
• 1–2 years in process improvement, labor analysis, or retail operations
• Strong Excel and PowerPoint skills and experience with labor management systems
• Strong analytical, communication, and observational abilities

Dollar Tree and Family Dollar are Equal Opportunity employers.