Litigation Claims Specialist

Summary of Position (Job Purpose) - Major purpose and functions of the position.

This position is responsible for the execution of short and long-term plans to evaluate and mitigate claims. The Litigated Liability Claims Specialist partners with internal and external stakeholders to identify, measure and manage claims. This position will develop and execute litigation claim management strategies that will assist in the reduction of self-funded loss cost to the company. The Litigated Liability Claims Specialist will partner with our TPA to oversee a portfolio of open litigated liability claims.

Primary responsibility is to support efforts for claims resolution and cost mitigation strategies. This role is not adjusting claims, but supporting the claims program. Will develop strategies for prompt and economical resolution in a self-funded environment. Develops solid relationships with internal and external clients, vendors and industry groups to ensure Dollar Tree maintains a “Best in Class” claims process. Regularly interacts with internal and external legal counsel, insurance representatives, third party claims administrator and other stakeholders regarding claim issues.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

• Assist Manager in the oversight of complex litigated general liability, auto liability and other claims to reduce costs and improve outcomes.
• Assist Manager and Director in develop law firm networks for the company by partnering with legal to establish cost effective business relationships.
• Monitor and evaluate the performance of defense firms as necessary to adjust to business climate.
• Assist in the management of litigation budgets, evaluating the adequacy of case reserves and advising on adjustments where necessary.
• Provide approval authority to TPA representatives for settlement of cases and approve increases in case reserves up to assigned authority levels.
• Review and manage investigations and discovery required to defend cases and for mediation/trial preparation.
• Attend claim mediations and arbitrations as required depending on severity of case.
• Assist with subrogation and recovery processes on complex cases.
• Assist with the coordination and preservation of data for legal holds associated with claims, litigation and investigations.
• Assist with claims reduction strategies with Dollar Tree safety and legal stakeholders
• Stay current with key changes in the retail claims and litigation environment.
• Special projects assigned by Manager or Director of Litigated Liability Claims.

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

• 1-5 years of multi state commercial general liability (complex, litigated cases) experience with law firm, insurance carrier, third party administrator or insurance broker
• Strong analytical skills related to investigations, claims strategies and claim reviews
• Excellent written and verbal communications skills; ability to handle difficult situations
• Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines
• Knowledge of medical terminology, medical treatment protocols, and legal proceedings
• Ability to travel with short notice

Desired Qualifications - Desired but not required.

• Professional Insurance Designation – SCLA, ARM, CPCU, etc.
• Experience working in a corporate risk management department
• Retail experience
• Risk management experience, background and/or education.
• Intermediate technology skills related to Excel, queries, and insurance company risk management information systems