LOGISTICS ANALYST - OUTBOUND

Summary of Position
Applies a broad knowledge of logistics and customer service principles, concepts and procedures to complete challenging and complex operational and analytical assignments.
Works independently in solving problems and completing assignments.
Supports and holds accountability for the daily load planning of store order demand and Distribution Center Shipping Department workflow.

Principal Duties and Responsibilities

• Develop, review, revise, and implement standard operating procedures for all aspects of the supply chain process with guidance from the transportation management team.
• Responsible for the daily routing of DC facilities and providing guidance and expertise to support the completion of additional DC routing.
• Manage carriers and suppliers to support the flow of goods through the supply chain.
• Responsible for supporting carrier performance in terms of on-time service, equipment availability, follow-up and problem resolution.
• Manage operational activities of third party dedicated carriers to ensure compliance with Dollar Tree transportation policies.
• Manage balance between DC’s, third party carriers, and store operations to achieve desired level of customer service quality with store deliveries and issue resolution.
• Manage Canadian delivery process to stores and cross border DC shipments.
• Ensure Dollar Tree backhauls are executed within standard by proactively managing the carrier and vendor workflow to the distribution center network.
• Manage the documentation process for standard operating procedures within outbound transportation.
• Evaluate potential store locations for transportation feasibility.
• Manage deliveries around store inventories.
• Assist with day-to-day operational issues and customer service with store deliveries.
• Assist and provide support to transportation field teams to help facilitate exceptional service to our DC’s, third party carriers, and stores.
• Plan and support all aspects of new store deliveries.
• Manage the store hit claims approval process.
• Execute and support all company initiatives.

Minimum Requirements/Qualifications

• Bachelor’s Degree or equivalent work experience (at least 6 years of logistics work experience for non-bachelor’s degree holders).
• Ability to work independently in a fast-moving environment.
• Ability to be flexible and manage change.
• Ability to learn and become adept in the use of the Transportation Management software - OTM.
• Proven ability to manage budgetary goals, meet project deadlines, deliver quality work and present ideas and recommendations.
• Critical thinking and problem solving

This is not to be considered a complete list of job duties, as they may be amended or added to as needed.