Senior Director, Talent Development

We are seeking a strategic and service-focused Senior Director of Talent Development to lead the delivery of high-impact leadership development, performance enablement, and succession planning initiatives across our retail organization. Reporting to the Vice President, Talent Engagement & Development, this role is critical in operationalizing enterprise talent management strategies that build leadership capability, strengthen succession pipelines, and foster a culture of high performance, inclusion, and associate engagement.
The successful candidate will have experience delivering complex, enterprise-level programs and be equally skilled in strategy execution, stakeholder influence, change management and team leadership.
Key Responsibilities
Leadership Development Execution

• Drive the design and implementation of leadership development programs, including enterprise-wide Leadership Academies tailored for various leader levels (frontline to executive).
• Manage leadership development vendors, executive coaches, and internal facilitators to ensure high-quality, scalable solutions.
• Deliver learning and management development experiences aligned with the company’s leadership capabilities framework (competencies) and development strategy.

High Potential (HiPo) Program Management

• Build a strong internal talent pipeline and execute the company’s HiPo strategy, including nomination processes, development plans, cohort experiences, and progress tracking.
• Partner with HRBPs to ensure HiPo development aligns with individual readiness and succession goals.
• Lead the design and execution of leadership development tailored to close the gap on business-critical leadership capabilities and skills.

Leadership Assessments

• Manage and execute leadership assessments across levels (360s, psychometric tools, etc.), working closely with external vendors and internal stakeholders.
• Interpret assessment results and provide guidance for follow-up development plans, coaching, or learning experiences.

Succession Planning & Board Materials

• Collaborate with HRBPs and executive leaders to coordinate and execute biannual succession planning processes across all functions.
• Prepare Board of Directors (BOD) materials, succession slates, readiness pipelines, and presentation materials for senior HR and executive leadership.

Performance Management Enablement

• Oversee the execution of the annual performance management cycle, ensuring leaders have the tools, communications, and training to drive accountability and alignment.
• Analyze and present performance trends to help inform future development and planning efforts.

Employee Engagement & Culture

• Lead the execution of the annual VOICE Associate Engagement Survey, including survey administration, analytics, and follow-up action planning tools.
• Partner cross-functionally to design and launch engagement programs that reinforce a positive and inclusive workplace culture.

Executive Onboarding & Integration

• Manage executive onboarding and cultural assimilation experiences to accelerate time to impact and long-term engagement.

Team & Vendor Leadership

• Lead a team of internal talent development professionals and oversee a portfolio of external partners and vendors.
• Foster a collaborative, high-performing team environment aligned with HR’s strategic priorities.

Metrics & Reporting

• Track and report KPIs related to program effectiveness, leader development, and succession readiness.
• Provide regular updates and data-driven insights to the VP, CHRO, and senior HR stakeholders.

Budget & Resource Management

• Manage budgets associated with leadership development, assessments, coaching, and external partnerships to ensure quality and cost-effectiveness

Minimum Requirements

• Bachelor’s degree in Organizational Development, Human Resources, Business, or a related field; Master’s degree preferred.
• 8+ years of progressive experience in talent development, leadership development, or organizational development, preferably in retail or a high-growth, distributed environment.
• Proven success in executing leadership development programs, assessments, and HiPo strategies.
• Strong experience preparing and presenting talent and succession materials to senior executives and boards.
• Excellent facilitation, communication, and stakeholder management skills.
• Strong project management capabilities and ability to manage multiple priorities in a fast-paced environment.
• Experience with leadership assessments and development tools (e.g., Hogan, OPQ, Korn Ferry, DiSC, 360s).
• Strong experience building and leading high-performing customer-focused teams
• Proficiency in using talent analytics to drive insights and outcomes.
• Experience managing budgets and external vendors/consultants.