Payroll Support Specialist

PAYROLL SUPPORT SPECIALIST

Summary of Position

Member of the Payroll team that will ensure accurate processing and recording of ACH returns to include preparation of manual payments, discontinuation of invalid ACH account information, and entry of manual payment into banking institution portal. Process Notice of Changes on employee records from bank notifications. Research and replace lost/missing checks. Managing the Paycard inventory for Stores and DC’s. This position will impact a rapidly growing organization and offers career development opportunities for the right candidate.

Principal Duties and Responsibilities

• Processing ACH Returns by issuing off-cycle payments
• Processing ACH Notifications of Change from the Bank by updating Associate Direct Deposit information in the HR/Payroll system
• Provides customer service via phone and email. Goal is to work 30-50 emails per day from various Payroll owned email boxes.
• Provides support to payroll team during payroll assisting with keying adjustments
• Responsible for maintaining the Paycard Inventory, logging and filing all new cards in the vault, disbursement of cards to new stores prior to opening for use when onboarding employees. Placing orders for stores when their inventory is low.
• Registering Dollar Tree sponsored pay cards on 3rd Party website
• Research and replace lost/missing checks
• Responsible for adhering to internal controls, including SOX compliance
• Liaise with internal and external Auditors, assisting as necessary and providing any required information and documentation
• Interest in learning new skills and platforms as needed for new projects
• Ability to partner effectively with team members and business partners
• Assist the Payroll Processing Manager and Director with special projects
• Other duties as required by management

Required Qualifications

• High School Diploma
• Working knowledge of Microsoft Office Suite – Excel and Outlook are most important
• Strong work ethic and team player
• Must be proficient and accurate – typing speed above average
• Must have effective written and verbal communication skills
• Must be able to multi-task and efficiently manage high volume workflows