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Job Requirements of Carrier Relations Manager- Inbound Transportation:
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Employment Type:
Full-Time
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Location:
Chesapeake, VA (Onsite)
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Carrier Relations Manager- Inbound Transportation
Family Dollar
Chesapeake, VA (Onsite)
Full-Time
Summary of Position (Job Purpose) - Major purpose and functions of the position.
The primary tasks the associate will perform during his/her work schedule
Dollar Tree and Family Dollar are Equal Opportunity employers.
- Support the growth of Family Dollar partnerships with carriers and internal corporate departments to reduce overall costs while improving service levels
The primary tasks the associate will perform during his/her work schedule
- Book quarterly business review (QBR) meetings and calls; participate in meetings and distribute related materials and meeting minutes in a timely and effective manner
- Administratively support annual carrier conference with travel, presentations, meeting attendance, documentation and catering coordination
- Facilitate routine carrier touch base calls to review performance as related to all functional transportation teams
- Participate in RFP cycles across modes, supporting management with communication, consolidation of responses, reporting of results and other tasks as required
- Monitor, research, summarize and report challenges with carrier performance via carrier scorecard
- Utilize systems and optimize procedures as guided by management
- Research, create and edit presentations and reports
- Maintain appropriate level of confidentiality and professionalism within the organization, across vendors and carriers
- Work closely with Transportation Management and Analysts to develop strong carrier and corporate partnerships by liaising with those partners on a routine cycle
- Answer and direct phone calls and emails
- Maintain appropriate contact listings for the team
- Complete other various assignments, as required
- Bachelor’s degree or equivalent work experience
- One to three years of transportation work experience
- Previous corporate office experience
- Dynamic and agile work style
- Polite and professional, exhibiting a desire to support the needs of others
- Ability to be successful in a changing environment and be successful with the ambiguity of change
- Ability to work well with people at different organizational levels internally and externally
- Ability to gain trust with associates and carrier representatives by exuding compassion and respect
- Must possess qualities of integrity, discretion and strong ethics
- Strong organizational and problem solving skills
- Detail oriented
- Strong written and verbal communication stills
- Strong working knowledge of MS Outlook, Word, Power Point and Excel
- Ability to manage numerous projects simultaneously
- Must possess qualities of integrity, discretion and strong ethics
- Experience in transportation services
Dollar Tree and Family Dollar are Equal Opportunity employers.
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