One Point (DigiOp) Analyst

One Point (DigiOp) Analyst
General Summary:
The One Point (DigiOp) Analyst is role supporting Shrink improvement for Family Dollar banner. The analyst is expected to analyze large data sets to identify business needs to support new and existing AP technologies. The analyst will work to support field users by creating and maintaining Asset Protection tools and reporting for fraud, case management, and AP programs.
Principal Duties & Responsibilities:

• Coordinate with Manager of Asset Protection – Technology Programs to ensure that all projects are delivered on-time, within scope and budget.
• Responsible for identifying opportunities and coordinating projects across Asset Protection teams and vendors.
• Conduct in-depth analysis using data collected & combined from multiple data sources to provide actionable recommendations for identifying and reducing register fraud.
• Deliver reporting on weekly & monthly basis covering Exception based reporting, Sales reducing transactions, Key Performance Indicators, and Project updates.
• Responsible for developing and delivering effective presentations and reporting solutions for Corporate and Field Asset Protection and Operational leaders.
• Support ad hoc data and analysis requests from leadership teams in Asset Protection and Operations departments.
• Coordinate with field Asset Protection team to review exceptions and control shrink.

Major Tasks & Responsibilities

• Perform data gathering tasks and analytics
• Identify trends, develop solutions, project planning and data analysis
• Produce daily/weekly/monthly exception -based reporting for field AP teams and leadership to review and utilize.
• Deliver presentations to teams, executive leaders and sponsors.
• Synthesize findings and make recommendations to upper management.
• Continuous improvement in all analysis & reporting to fine tune action items
• Perform Onboarding for new hires, provide continual system training in EBR & Case Management systems
• Maintain thorough knowledge of POS functions and their implications for fraud
• Utilize multiple CCTV platforms to validate fraud and other department needs

Minimum Requirements:

• Bachelor’s Degree Required and 2-3 years’ experience in analytical role preferred
• Strong computer skills (Expert Excel & PowerPoint)
• Experience leveraging business intelligence/query tools
• Strong analytical & problem solving skills
• Experience using CCTV systems preferred

Dollar Tree and Family Dollar are Equal Opportunity employers.