Manager Major Crimes

Summary of Position (Job Purpose) - Major purpose and functions of the position.
The primary purpose of this position is to identify and investigate all aspects of organized retail crime, including burglary and robbery incidents in the stores/geographic area assigned, and to assist in conducting special investigations as needed. Develop and execute strategies to reduce organized retail criminal activity. With an emphasis on investigating organized retail crime, this position helps to identify and develop appropriate reporting methods and mechanisms to maximize efficiencies and best practices within the area of responsibility and across the asset protection organization. The position will require relationship-building with law enforcement, vertical retailers, organized retail crime committees and groups, and various field asset protection partners as required. The ability to make independent judgments often is crucial. Additionally, the individual must complete all duties in alignment with Dollar Tree’s strategy while adhering to our core values.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

• Lead and manage assigned investigations related to organized criminal activity, emphasizing investigating incidents of organized retail crime, robberies, and burglaries, and ensuring that offenders are identified and prosecuted for their actions.
• Identify and detect instances of coordinated retail crime, including burglaries and robberies, using resources like LPMS, CCTV, other investigative tools and analytics, and input from field AP partners. It also involves gathering, evaluating, and tracking intelligence by collaborating with regional and local organizations and using computer-based tools and abilities.
• Partner with local, state, and federal law enforcement to identify, investigate, and prosecute offenders that commit illegal acts against Dollar Tree |Family Dollar and its associates/customers.
• Identify and implement effective strategies to decrease criminal theft, burglary, and robberies. Provide retail crime training to our associates and law enforcement partners to enhance awareness and prevent illegal activity.
• Collaborate with local ORC groups and committees to detect organized retail crime cases and bring frequent shoplifters to a successful conclusion. Establish and maintain a communication network that permits the investigative information flow of stolen goods fencing.
• Assist field AP partners and stores in identifying organized external theft activity, and work with them to develop proactive controls to prevent/ reduce theft and achieve shrink goal.

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

• 5-10 years of experience in investigation of retail loss prevention, criminal justice, and law enforcement, with organized retail crime investigations experience preferred.
• Minimum age of 21 years old to travel for business.
• Valid Driver’s License
• H.S. Diploma or General Education Degree (GED) required.
• College degree preferred.
• Wicklander Certified
• Excellent written and oral communication skills
• Ability to preserve confidential information.
• Ability and willingness to move with a purpose and a strong sense of urgency.
• Ability to work extended days and weekends frequently.
• Strong attention to detail and ability to prioritize various tasks/projects.
• Proficient with Microsoft products
• Ability to work a 60% travel schedule.