Director Asset Protection Operations-Family Dollar

General Summary:
The Director of Asset Protection Operations measures the effectiveness of programs for the enterprise and delivers valuable insights to support the successful operations of the company as it relates to loss reduction. The Director possesses a high degree of knowledge and experience in Asset Protection that is vital to the business operation. The Director must foster good working relationships with corporate work groups (e.g., Store Operations, Human Resources, Legal, Accounting, Treasury etc.) to develop and support programs based on data, observations and recommendations to improve inventory shrinkage, cash loss, and physical security operations. The Director will also lead the financial processes for Asset Protection.

Principal Duties & Responsibilities:

• Oversees the reporting of monthly shrink reports and metrics reporting for senior leadership including updates and information relating to inventory shrink, expense performance, and resolution of daily issues impacting these matters. Develop communication and reporting in partnership with AP leaders to support operations.
• Manage analytics team to develop predictive data models in early identification of problematic shrink stores/regions
• Works with inventory accounting and other finance departments to validate accuracy of inventory numbers and makes recommendations to improve inventory accuracy.
• Develop and maintain a predictive model to better predict shrink activity and focus AP processes where they will help achieve the best results.
• Maintain the AP Audit systems and provide reporting on compliance to the businesses and SOX compliance teams.
• Integrates work with other teams including Operations, Finance, Human Resources, Sales audit/Treasury and Technology.
• Assess current methods of provisioning analysis and refine/improve/replace if necessary to ensure quality, scalability, and ease of self-service. Shrink the gap between analysis and decision making and action.
• Manage multiple resources and projects concurrently to ensure successful completion of analytic projects
• Serve as primary contact on all phases of the analytic project from problem definition through presentation, appropriately managing expectations throughout the project.
• Oversee annual location risk assessment in conjunction with the Real Estate team.
• Work with Treasury and Sales Audit to monitor and control cash losses. Provide analysis and timely reporting to minimize losses and influence action.
• Manage and analyze ad hoc reporting. Deliver exceptions that solicit immediate action and response.
• Assess enterprise distribution, store, and market needs to ensure Asset Protection resources such as CCTV, Burglar Alarm, Access Control, etc. are appropriately designed, deployed, and functioning.
• Lead a team who will be responsible for developing end-to-end technology solutions for shrink reduction, including CCTV, alarms, and Asset Protection programs
• Develop, evaluate, and maintain Asset Protection and Physical Security Programs in Stores and Distribution Centers to minimize losses due to shrink
• Identifies future Asset Protection investments, and implements proof of concept, ROI tracking, and deployment.
• Coordinate timing, scheduling, tracking, and implementation of technology solutions
• Take a proactive approach to innovate, develop, implement, and manage programs to reduce shortage including preventing and detecting issues of theft
• Manage budget process for maintenance of existing fixed assets and required new assets in conjunction with corporate capital management and annual budget
• Negotiate contracts in cooperation with Legal and Procurements, for Asset Protection/Security solutions.
• Develop, forecast, and report compliance for Capital and Operating budgets. Lead invoice payment process.
• Coordinate and participate in meetings as required.
• Follows all Company policies and procedures
• All other duties as assigned.

Working Conditions
Primary working conditions are an office environment which includes regular meetings, constant interaction with others, and teleconferences. Additional work may be required in a warehouse or store environment.

Critical Skills
Problem solving, critical thinking, forward-looking, strong communication skills, excellent organization and prioritization, ability to manage others and hold self and team accountable.

Minimum Requirements:

• Education: Bachelor’s degree preferred.
• Certifications: Wicklander-Zulawski Interviewing Certificate is required.
• Experience: Seven (7) years’ experience in Asset Protection in a multi-store retail environment.
• Minimum of three (3) years managing support operations in a corporate office environment; three (3) years of supervisory experience.
• Excellent verbal and written communication skills; a high level of confidentiality and organizational skills
• Proven experience coaching and directing junior level/less experienced team members
• Ability to multi-task and be flexible with ongoing project and priority changes
• Strong client-relationship skills and project management skills
• Ability to make appropriate decisions in stressful situations
• Ability to analyze and interpret information to identify exceptions and trends signaling potential loss
• Microsoft Office Proficiency
• Ability to travel overnight as needed
• Valid driver’s license
• Must be able to relocate.
• Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Dollar Tree and Family Dollar are Equal Opportunity employers.